Manik Singh Bandral
I'm Azure and Office Administrator
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About
Azure Administrator | IT Infrastructure Engineer | System Administrator | Cybersecurity | Office Admin MS365 | SIEM | IRM
As a results-driven IT Engineer with over 3 years of experience, I specialize in providing secure, scalable, and efficient IT solutions for businesses across the US and UK. My expertise spans Microsoft 365, Azure AD, Intune, network security, and compliance, ensuring smooth IT operations and security optimization.
Core Expertise:
- Cloud & Security: Microsoft 365 Administration, Azure AD, IAM, MFA, DLP, Defender, SCCM, AVD-VDI
- Network & IT Infrastructure: Firewall management (SonicWall, Meraki), VLANs, LAN/WAN, Switching, Routing
- Endpoint & Compliance: Microsoft Intune, security policies, email authentication (SPF, DKIM, DMARC), device management
- Security & Incident Response: SIEM tools, phishing simulations, threat monitoring, and risk assessments
- Backup & Recovery: N-central, Acronis, OneDrive, Altaro, Azure Storage
I bring a proactive approach to IT security and governance, ensuring robust security frameworks that align with business objectives. My hands-on experience includes working with MSPs, troubleshooting IT environments, and leading security-focused projects such as Mastercard Cybersecurity Job Simulation and ANZ Australia Cyber Security Management. I also have experience mitigating threats and improving security awareness.
System & Server Administrator
As a System and Server Administrator, I am responsible for the installation, configuration, maintenance, and overall operation of our organization's server and computer systems. I ensure that these systems are operating efficiently, securely, and reliably. My tasks include managing system performance, troubleshooting issues, implementing security protocols, conducting regular backups, and managing user access and permissions. I also play a key role in planning and implementing upgrades and updates to hardware and software, ensuring minimal disruption to operations. Essentially, I ensure the smooth functioning and security of our organization's IT infrastructure.
Microsoft 365 & Azure Administrator
Handling basic support and troubleshooting, user management, system monitoring, and basic configuration tasks, ensuring the smooth operation of these services. Also, taking on more complex issues, advanced configurations, deployment, and security management, while also optimizing system performance and conducting regular audits and updates. Altogether, we focused on maintain and secure an organization's Microsoft 365 and Azure environments at different levels of responsibility and complexity.
Resume
Here is a short and summerised version of my resume with all the detailed experience till now I have in the industry.
Sumary
Manik Singh Bandral
Experienced IT Administrator with a demonstrated history of working in the information technology and services industry. Skilled in Cloud computing, Azure Active Directory, cloud storage, Windows Server, Microsoft Exchange, Property Management Systems, Firewalls, and Microsoft Office.
- Trikuta Nager, Jammu, J&K, India
- +91 9906102726
- hiremaniksingh@gmail.com
Education
Bachelors in Computer Scinece
2019 - 2022
GGM Science Collage, Jammu, J&K
As a part of BCA program, spent over 3 years in learing different programming language and webbsite development.
Professional Experience
System IT Engineer & Server Administrator
Dec. 2022 - Present
RVS iGlobal - White Label Service Provider
- Managed Network Infrastructure and MS O365 for 500+ European Clients, ensuring minimal downtime and optimal system performance.
- Professionally handled and resolved P1 and P2 incidents within SLA timeframes, utilizing ITIL Incident Management best practices.
- Performed Root Cause Analysis (RCA) for recurring issues, documenting solutions for knowledge base improvement and reducing future incident occurrences.
- Troubleshooting of Firewalls related issues like security policy, Firewall performance, DHCP, DNS, and NAT related issues.
- Collaborated with cross-functional teams to implement Change Management procedures, ensuring seamless deployment of updates and enhancements to critical systems.
- Troubleshoot and actively worked on modifications over domain controllers, MS Exchange Servers, Intranet, LAN/WAN network, and proxy servers.
- Automated daily backup processes and critical patch deployments, aligning with Service Continuity Management to ensure data integrity and system reliability.
- Performed daily backups of clients' machines with 100% efficiency, ensuring data security, data reliability, and quick recovery in case of failures.
- Enhanced application uptime for B2B and B2C software by optimizing infrastructure and eliminating bottlenecks.
- Successfully mitigated and resolved major cyberattacks (phishing, malware, DDoS), adhering to ITIL Event Management principles and ensuring business continuity.
Licenses and Certifications
Key Skills
| Category | Details |
|---|---|
| Professional Summary | IT Infrastructure and Monitoring Analyst with 3 years of experience in IT infrastructure, cloud platforms, and security monitoring. Skilled in Microsoft 365, Azure AD, network security, firewall management, and compliance (PCI DSS, ISO 27001). |
| Cloud Platforms | GCP, Microsoft 365, Azure AD, Microsoft Intune |
| Security & Compliance | PCI DSS, ISO 27001, MFA, DLP, IAM, Conditional Access, Microsoft Defender for Office 365 |
| Networking | Firewall management (SonicWall, Meraki), VLANs, LAN/WAN, Switching, Routing, VPN setup, Network troubleshooting |
| System Monitoring & Incident Response | SIEM tools, IT governance, security alert monitoring, incident response handling |
| Backup & Recovery | Acronis, Altaro, Azure Storage, N-Central, OneDrive |
| Directory Services | Active Directory (Windows Server 2012, 2016, 2019), Azure AD, Group Policies, Security Groups |
| Email & Authentication | Microsoft 365 Admin Portal, Exchange Server, SPF, DKIM, DMARC |
| Help Desk & IT Support | Remote troubleshooting, Level 1-3 IT support, printer & scan-to-email setup, IT documentation |
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